Are They Talking About You?

Are They Talking About You?

by Kylie McKee Wheeler — Interactive Media Specialist | 2015-06-27 01:42:29

What a customer says about you and your services has a direct impact on your business success or failure. Words of approval from your customer will pack more of a punch than any sales pitch. Why do testimonials work? Testimonials create believability, credibility, and a sense of security for your audience. These stories help to break down the natural barriers and dist... (Read More)

Five Tips For Great Customer Service

Five Tips For Great Customer Service

by Kylie McKee Wheeler — Interactive Media Specialist | 2015-04-23 21:48:54

As we all know, when we have a good customer service experience we might tell one person, but if we have a bad one, we'll tell everyone we know. Therefore, the best way to get an edge on your competition in the remodeling industry is to give clients and potential customers EXCEPTIONAL customer service. And that means going "above and beyond" to get the job done, EVERY time. Here are five tips ... (Read More)

Active Listening  - The Key To Knowing Your Customer

Active Listening - The Key To Knowing Your Customer

by Kelly Wheeler — Creative Director | 2015-03-14 01:29:49

Do you ever wish you could read your customer's mind? Reading their thoughts is not possible. However, if you actively listen to what they have to say... (Read More)

It's Time To Make Change!

It's Time To Make Change!

by Kelly Wheeler — Creative Director | 2015-02-06 19:28:32

We are one month into the new year - and many of us jumped in with both personal and professional goals to conquer in 2015.   This ... (Read More)

Some Things Never Get Old!

Some Things Never Get Old!

by Kelly Wheeler — Creative Director | 2014-10-08 00:22:17

When it comes to maintaining a well-rounded marketing strategy, you must not forget the traditional standbys that still provide a powerful return on i... (Read More)